Managed Cloud Services
We manage your IT Monitoring and Workload Automation
Our mission
Utilize the full potential of Automic Automation, NetOps and AppNeta without investing in complex infrastructure or Cloud resources or operating a highly available Cloud platform.
Our vision
Streamline IT operations in your company and benefit with us from the innovations and latest advances in Broadcom technologies.
Our solutions for Managed Services
Managed Infrastructure
Provision and operation of the Automic Automation Platform, NetOps and AppNeta
Proactive monitoring and maintenance of the platform.
Technical support and troubleshooting.
Regular software and system updates and patches in a multi-tier environment based on our best practice recommendation.
Automic Automation
Automate your IT workloads with job scheduling from Automic Automation (UC4).
NetOps
Achieve complete and centralized network transparency with the help of Network Operations (NetOps).
AppNeta
Gain complete control and overview of the cloud network infrastructure in your IT landscape.
Our Managed Services
Basic
- Health check
- Initial analysis, implementation and operation in a multi-tier environment
- Setting up the basic structure of the platform
- Update management and regular backups
- Supervision: Monday – Friday from 8:00-17:00
- German-speaking support
- Active monitoring during support hours
- Monthly reporting
Advanced
- All services of the Basic level
- Extended support times: 24/5 and prioritization during business hours
- Dedicated Support Engineer
- Defined SLAs
- Practical troubleshooting and implementation of problem solutions and optimization
- Regular progress meetings
Premium
- All services of the Advanced level
- Operational support & project work
- Dedicated solutions engineer
- Improved SLAs
- Support for the integration of third-party providers
- 24/7 support
Our Managed Cloud Services
Cloud Infrastructure Service
- Utilization of the Cloud infrastructure based on best practices according to the single tenant architecture concept
- Operation of the Managed Service platform in a secure, scalable and redundant cloud environment in compliance
- Continuous improvement of the Cloud infrastructure
- Multi-tier architecture for consistent implementation and operation
- High availability with replication across multiple availability zones
On-Demand
Depending on customer requirements, MAXXYS endeavors to provide the following architectures as needed:
- Extended cloud infrastructure with disaster recovery and replication across multiple regions
- Extended cloud infrastructure based on a multi-tenant architecture approach
Request information
Find out more about our Managed Cloud Services and how your company can benefit from them. Download free and non-binding information documents on MAXXYS Managed Cloud Services now.
