Ivanti Service Manager Fundamentals
In this one-day Ivanti Service Manager Best Practices Workshop, we’ll cover the practical requirements of Ivanti Service Manager.
Our experienced trainers will explain the most important tools and processes that are critical to day-to-day business operations and will address customer-specific requirements and use cases.
Contents
- Using the User Interface
Introduction to the Processes
Incident Management
Problem Management
Change Management
Configuration Management
Knowledge Management
Service Level Management - Reports
- Self Service
- Rollers
General information
- Dates & Prices Upon Request
- Duration: 1 day
- Instructor: André Schepp, MAXXYS AG
Target group
Beginners
Administrators
Services
- Online training or in-person
- Max. 6 participants
- Certificate of successful completion
Requirements
None
Registration form
Contact us.
