Ivanti Service Manager Fundamentals
In this one-day Ivanti Service Manager Best Practice Workshop, we specifically address the practical requirements of the Ivanti Service Manager.
Our experienced trainers explain the most important tools and processes that are crucial in daily business and address customer-specific requirements and use cases.
Contents
- Operation of the user interface
Introduction to the processes
Incident Management
Problem management
Change Management
Configuration Management
Knowledge Management
Service Level Management - Reports
- Self Service
- Rollers
General information
- Dates & prices on request
- Duration: 1 day
- Trainer: André Schepp, MAXXYS AG
Target group
Beginner
Administrators
Services
- Online training or on site
- max. 6 participants
- Certificate of successful participation
Requirements
None
Registration form
Contact us.
