Ivanti Service Manager Administrator Advanced
This Ivanti Service Manager Advanced Training course provides a detailed overview of the core features of Ivanti Service Manager (ISM).
The training is designed for advanced users and equips participants with in-depth knowledge for the successful administration of Ivanti Service Manager.
In a workshop-style format, the theoretical content is supplemented and reinforced with practical exercises. This approach ensures that all participants gain a practical understanding of how to use Ivanti Service Manager.
Contents
- Time-Based Processes (Workflows and Escalations)
- Multi-client Capability (Roles and Security)
- Using Roll-Up Relationships
- Self-Service Super User
- XSL Email Listener and Email Interfaces
- Quick Action Run Program (Create AD Account / Run SQL Script)
- Converting Service Requests to Incidents and Vice Versa
- Web Services Basics
General information
- Dates & Prices Upon Request
- Duration: 3 days
- Instructor: André Schepp, MAXXYS AG
Target group
Experienced Users
Administrators
Services
- Online training or in person
- Max. 6 participants
- Certificate of completion
Requirements
Participation in the Ivanti Administrator training
Registration form
Contact us.
