Managed service
We manage your IT
It is undisputed that, due to their structure, medium-sized companies do not have the same financial and human resources as large corporations. Nevertheless, they are often confronted with similarly high demands and challenges, such as the constantly evolving security standards in the area of IT security and the increasing expectations of all stakeholders for sustainable digitization.
Our MAXXYS Managed Services are designed to close this gap. By providing centrally managed software solutions, we can ensure efficient IT security and a robust IT infrastructure that enables your business to meet today’s demands while facing future challenges with confidence.
Managed Service at a glance
Minimal investment costs
By outsourcing your IT operations to our experts, you and your team are relieved of routine tasks. This not only leads to a significant reduction in workload, but also to considerable savings, as the costs of setting up and maintaining an in-house IT infrastructure are eliminated.
Subscription model by number of end devices
Our managed security service not only protects your computers, but more importantly, your intellectual property. Cyber security has been a fundamental prerequisite for profitable business for more than just a few years.
Customized solutions based on standard products
Based on standard products from leading manufacturers, we develop customized solutions for your specific requirements.
Comprehensive service and high availability
Our offer includes a comprehensive service and guarantees high system availability and minimal downtime.
Maintenance and support included
Our dedicated support team is ready to respond promptly to your service and support requests.
Fast deployment and automatic updates
We provide you with the software you need in an uncomplicated manner and take care of all the necessary updates. This is done fully automatically so that you can concentrate on your core business.
Our solutions
Endpoint Security
Endpoint Security includes a comprehensive control function that encompasses applications, devices and interfaces. This includes employee security threat awareness campaigns and BitLocker management to improve data security.
Software update and patch management
Software updates and patch management are essential components of IT security and system stability. Regular updates close security gaps and improve the performance of the software. Effective patch management ensures that all systems are up to date, minimizing the risk of security gaps and system failures.
Identity and Access Management
Consistent enforcement of access rights ensures a regulated and secure distribution of access rights to your systems and data. Internally, this means that employees can only access the resources that are relevant to their work. Externally, it ensures that third parties such as customers or partners can only access the information they need. This process is designed to protect your corporate data and ensure that only authorized individuals have access to it.
IT service management
Service desk solutions are an effective way to reduce service and support costs. They optimize and automate support processes to reduce response time and increase productivity. They also help ensure compliance with service level agreements (SLAs). Comprehensive monitoring and reporting capabilities help measure service performance and ensure that agreed SLA criteria are met. This leads to increased customer satisfaction and strengthens confidence in the services offered.
Monitoring
By using advanced monitoring tools, seamless monitoring of the entire infrastructure can be ensured. These tools enable continuous monitoring of the status and performance of networks, servers, applications and other critical system components. Anomalies or drops in performance are detected immediately, allowing for a quick response and the initiation of proactive resolution measures. This ensures high system availability and reliability, minimizes downtime and optimizes the performance of the entire IT infrastructure.
Backup services and e-mail archiving
Systematic management of backups plays a critical role in securing and restoring enterprise data. Implementing a comprehensive backup strategy can prevent data loss and ensure business continuity. In addition, all of the company's communication data is recorded and managed in a central archive. This enables quick and easy access to important information while improving data management and security. In all these processes, compliance with the General Data Protection Regulation (GDPR) is at the forefront. Strict security protocols and standards are followed to ensure data protection and privacy. This includes both technical measures and organizational measures to ensure that data processing practices comply with the requirements of the GDPR.
