Ivanti Service Manager Administrator
In this Ivanti Service Manager Administrator Training, the core functions of Ivanti Service Manager are taught in a practical manner.
During the 3-day training, beginners and experienced users will gain all the necessary knowledge to safely perform the role of administrator.
In the workshop character the theoretical contents are supplemented and deepened by practical exercises. In this way, all participants are provided with an application-related understanding in the use of Ivanti Service Manager.
Contents
- Demo and general overview of Ivanti Service Manager
- Creating Business Objects
- Creation of workflows, business rules, searches, actions and relationships
- Escalation handling
- Service Catalog and Request Offerings
- Roles and rights
- Dashboards and design
- Surveys
General information
- Dates & prices on request
- Duration: 3 days
- Trainer: André Schepp, MAXXYS AG
Target group
Beginners and experienced users
Services
- Online training or on site
- max. 6 participants
- Certificate of successful participation
Requirements
You should be familiar with the basics of Ivanti Service Manager.
Registration form
Contact us.