Managed cloud services
We manage your IT monitoring and workload automation
Our Mission
Unlock the full potential of Automic Automation, NetOps, and AppNeta without investing in complex infrastructure or cloud resources, or operating a high-availability cloud platform.
Our Vision
Streamline your company’s IT operations and join us in benefiting from the innovations and latest advancements in Broadcom technologies.
Our solutions for managed services
Managed Infrastructure
Deployment and operation of the Automic Automation Platform, NetOps, and AppNeta
Proactive monitoring and maintenance of the platform.
Technical support and troubleshooting.
Regular software and system updates and patches in a multi-tier environment based on our best-practice recommendations.
Automic Automation
Automate your IT workloads with job scheduling from Automic Automation (UC4).
NetOps
Achieve complete and centralized network visibility with Network Operations (NetOps).
AppNeta
Gain complete control and visibility over the cloud network infrastructure in your IT landscape.
Our Managed Services
Basic
- Health Check
- Initial Analysis, Implementation, and Operation in a Multi-Tier Environment
- Setting up the platform’s basic structure
- Update management and regular backups
- Support: Monday–Friday, 8:00 a.m.–5:00 p.m.
- German-language support
- Active monitoring during support hours
- Monthly reporting
Advanced
- All services included in the Basic tier
- Extended support hours: 24/5 and priority support during business hours
- Dedicated support engineer
- Defined SLAs
- Practical troubleshooting, implementation of solutions, and optimization
- Regular progress meetings
Premium
- All services included in the Advanced level
- Operational Support & Project Work
- Dedicated Solution Engineer
- Enhanced SLAs
- Support for third-party integrations
- 24/7 support
Our managed cloud services
Cloud Infrastructure Service
- Use of cloud infrastructure based on best practices in accordance with the single-tenant architecture concept
- Operation of the managed service platform in a secure, scalable, and redundant cloud environment in compliance with regulations
- Continuous improvement of the cloud infrastructure
- Multi-tier architecture for consistent implementation and operation
- High availability with replication across multiple availability zones
On-demand
Depending on customer requirements, MAXXYS strives to provide the following architectures as needed:
- Advanced cloud infrastructure with disaster recovery and cross-region replication
- Advanced cloud infrastructure based on a multi-tenant architecture approach
Request Information
Learn more about our Managed Cloud Services and how your company can benefit from them. Download information materials about MAXXYS’ Managed Cloud Services now—free of charge and with no obligation.