Improved visibility of impact through automation - a success story in the public sector
Learn how a large German public sector organization transformed their IT operations by automating service model updates in Service Operations Insight (SOI). Faced with a time-consuming and error-prone manual process, the organization partnered with MAXXYS AG to implement an automation workflow based on IT PAM and CMDB data.
The result?
A streamlined, accurate and dynamic view of the impact of infrastructure on business services, freeing up technical staff and improving operational response.
Download the full case study to find out more:
- How automation replaced the manual maintenance of service models
- How CMDB-driven updates improved impact transparency
- The business and operational benefits of closer infrastructure alignment
Ideal for IT service managers, infrastructure teams and anyone who wants to increase the efficiency of service operations.